Krasa International (referred to as Krasa, we, our, or us) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit krasainternational.com (the Website) or interact with us through ads, forms, calls, WhatsApp, email, or other channels linked to the Website.
By using the Website, you agree to the practices described in this Policy.
1) Information we collect
A) Information you provide to us
When you fill forms, request a call, enquire about a project, or contact us, we may collect:
- Name
- Phone number
- Email address
- City / country
- Budget / property preference (if you share it)
- Message content and any details you submit
- Communication history (calls, WhatsApp chats, emails)
B) Information collected automatically
When you browse the Website, we may automatically collect:
- IP address and approximate location (city/region level)
- Device type, browser type, operating system
- Pages visited, time spent, clicks, referral source
- Cookies and similar tracking data (explained below)
C) Information from marketing and lead partners
If you come via Meta/Google/other campaigns or lead forms, we may receive:
- Lead details you submitted on those platforms
- Campaign/source identifiers to measure performance
2) How we use your information
We use your information to:
- Respond to enquiries and provide requested information
- Schedule site visits, calls, and follow-ups
- Share project details, brochures, pricing, payment plans, and updates (where relevant)
- Improve the Website experience, content, and performance
- Run and measure marketing campaigns (ads, retargeting, conversion tracking)
- Maintain internal records and prevent fraud/spam
- Meet legal or regulatory obligations
3) Legal basis for processing (where applicable)
Depending on your location and applicable law, we process personal data based on:
- Your consent (example: submitting a form, opting in for updates)
- Performance of a request or contract (example: you ask for details or a callback)
- Legitimate interests (example: improving services, preventing misuse, measuring marketing)
- Legal obligations (example: responding to lawful requests)
4) Cookies and tracking technologies
We may use cookies, pixels, tags, and similar tools to:
- Keep the Website functional
- Understand traffic and user behavior (analytics)
- Measure ad performance (conversion tracking)
- Show relevant ads to people who previously visited the Website (remarketing)
You can control cookies through your browser settings. Disabling cookies may affect some Website features.
5) Sharing of information
We do not sell your personal data.
We may share your information with:
- Service providers who help operate our Website and business (hosting, analytics, CRM, email/WhatsApp communication tools)
- Advertising platforms (like Google/Meta) for measuring conversions and improving campaigns (typically via cookies/pixels, or lead integrations)
- Channel partners / representatives who assist with your enquiry (only as needed to respond and coordinate)
- Legal authorities if required by law, court order, or to protect rights and safety
All sharing is limited to what is necessary for the purpose.
6) Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure. You should avoid sharing sensitive personal data through enquiry forms.
7) Data retention
We retain personal information only as long as needed for:
- responding to your enquiry,
- maintaining business records,
- meeting legal/regulatory requirements,
- resolving disputes, and
- enforcing our agreements.
If you ask us to stop contacting you, we will respect your request, but may retain minimal information to record your preference.
8) Your rights and choices
Depending on applicable law, you may have the right to:
- request access to your personal information
- correct or update information
- withdraw consent (for communications where consent is required)
- request deletion of your data (subject to legal exceptions)
- opt out of promotional communications at any time
To opt out, you can:
- reply “STOP” / “UNSUBSCRIBE” where relevant, or
- contact us using the details below.
9) Children’s privacy
The Website is not intended for children under 18. We do not knowingly collect data from children.
10) Third-party links
The Website may contain links to third-party websites (social platforms, partner sites, etc.). We are not responsible for their privacy practices. Please review their policies separately.
11) International visitors
If you access the Website from outside India, your information may be processed in countries where we or our service providers operate. We take reasonable steps to ensure appropriate safeguards.
12) Updates to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date.